Disability Worker Exclusion Scheme

The Disability Worker Exclusion Scheme (the scheme) is a Victorian Government initiative designed to further protect the safety and wellbeing of Victorians with disability who access disability services.

As of 1 November 2017, the scheme requires all disability service providers (government and non-government), including NDIS providers that are registered under the Disability Act, to conduct an additional pre-employment check prior to making an offer of employment to a potential employee.

This safeguard strengthens existing pre-employment screening processes to better protect people with disability who access disability services.

The scheme operates according to the Disability Worker Exclusion Scheme Instruction, October 2017 (see 'Related resources'). The DWES Instruction provides authority for the scheme and describes the obligations of disability service providers and authorised labour hire agencies.

The DWES Portal

This portal allows organisations to:

  • Log in and lodge checks and notifications
  • View results
  • Track the status of matters.

Access

Access to the DWES portal is limited to authorised persons nominated by each service provider:

Instructions for using the DWES Portal are available in the user guide for service providers see, Related resources.

To get access

To appoint a new authorised person, please complete the Authorised Persons Nomination form (see 'Related resources') and email it to the DWES Unit

Note: If you would like to remove an authorised person, please contact the DWES unit.

  • Information for workers

    Who does the scheme apply to?

    The Disability Worker Exclusion Scheme applies to all disability workers engaged in a disability service in the following ways:

    • Full-time, part-time or casual employees;
    • Contractors;
    • Persons engaged through labour hire agencies;
    • Students on placements; and
    • Volunteers.

    Under the scheme, a Disability Worker means a person engaged by a disability provider who:

    • Provides, or supervises or manages a person who provides direct support to a person with a disability; and
    • Has direct contact or access to a person with a disability.

    Disability service providers will be required to write to current disability workers to seek their consent for their name to be checked against the Disability Worker Exclusion List.

    For more information on the Disability Worker Exclusion Scheme, see the Disability Worker Exclusion Scheme information sheet for disability workers (word).

    What is the Disability Worker Exclusion List?

    The Disability Worker Exclusion List is a list of people who have been assessed by the department as being unsuitable to work with a disability service provider as a disability worker. This includes being engaged in work that involves regular direct contact with, or access to a person with a disability.

    Can you review a decision?

    A person can apply for a review of a decision to place them on the list by completing a Disability Worker Exclusion Scheme worker review form (word).

  • Information for service providers

    Who does the scheme apply to?

    The Disability Worker Exclusion Scheme applies to all disability services. Disability services are services provided by a disability service provider specifically for the support of people with a disability.

    Disability service provider is defined as:

    1. The Secretary of the Department of Health and Human Services (department); or
    2. A person or body registered on the register of disability service providers.

    For more information on the Disability Worker Exclusion Scheme, see the Disability Worker Exclusion Scheme information sheet for disability service providers (word).

    What is the Disability Worker Exclusion List?

    People applying for jobs in disability services should be informed that they will be checked against the Disability Worker Exclusion List before they can work with a disability service provider as a disability worker. 

    People who are found to be unsuitable are placed on the Disability Worker Exclusion List and are not allowed to be engaged by a disability service provider as a disability worker, or in work that involves regular direct contact with, or access to a person with a disability.

    Disability Worker Exclusion Scheme consent and acknowledgement form

    A Disability Worker Exclusion Scheme consent and acknowledgement form must be provided by the service provider to the prospective worker. This must be completed and signed by the prospective worker prior to a check of the Disability Worker Exclusion List being conducted.

    Labour hire staff

    Disability residential service providers are required to comply with the Disability Worker Exclusion Scheme Instruction when engaging staff through a labour hire agency. 

    The organisations listed below have entered into an agreement with the department to comply with the requirements of the scheme. Authorised labour hire agencies can conduct checks against the Disability Worker Exclusion List:

    • Ablecare Staffing
    • Belmore Nurses Bureau
    • Care Choice
    • Disability Assist (Ability Assist)
    • Drake Medox
    • Essential Recruitment & Personnel Solutions
    • Healthcare Australia (HCA)
    • HenderCare
    • Integrated Staffing Services
    • Interchange Outer East
    • McArthur Pty Ltd
    • Omega Support Group
    • ONCALL Personnel and Management Services
    • Programmed Health Professionals
    • R1 Employment Services
    • Qualitycare Nursing Agency
    • St Mary’s Health Services
    • Transitions Community Care Solutions
    • Tradewind
    • Victorian Nurse Specialists (VNS Nursing Agency).

    What happens if a non-authorised labour hire agency is used?

    The department does not endorse the use of ‘authorised’ labour hire agencies over other labour hire agencies. If a ‘non-authorised’ labour hire agency is used, service providers must conduct their own checks against the Disability Worker Exclusion List before engaging a worker from that agency.

    How does the scheme relate to the NDIS?

    The scheme will remain in place while the Victorian Disability Worker Accreditation and Registration Scheme and the NDIS worker screening arrangements are being developed.

    Further resources

    The Suggested communication from organisations to affected workers resource can help with communicating the changes to the scheme to your staff. This resource complements the information sheet for workers, which should also be provided to staff (see in ‘Information for workers’):

    The following documents are provided to assist you with meeting the requirements of the scheme:

Contacts
Disability Worker Exclusion Scheme Unit
03 9096 3203
dwesu@dhs.vic.gov.au

For all enquiries relating to the scheme, checks and notifications.

DWES Portal
03 9096 3200
DWESsalesforcesupport@dhhs.vic.gov.au

For all enquiries relating to the DWES Portal, access, troubleshooting.