Rent setting and rebate operational guidelines

The purpose of the Rent setting and rebate operational guidelines is to outline the processes by which the department manages the rental rebate system.

The Director of Housing accepts, from eligible tenants, a reduced rent on the basis of our rental rebate policy. The difference between the rent charged to a public housing tenant and the market rent of their property is known as the rental rebate.

The Rent setting and rebate operational guidelines are aimed at reducing the disparity in the financial assistance given to public and private renters, while ensuring:

  • Rents continue to be set at affordable levels
  • Sufficient rent revenue is received by the department to cover costs not met by government funding.