Emergency preparedness

The department's emergency management policies aim to build resilience and minimise the impact of emergencies on Victorians, especially the most disadvantaged.

Emergency preparedness policy

The Health and Human Services Sector Emergency preparedness policy (Word) provides a consistent emergency management framework for health and human services that are delivered, funded or regulated by the department.

The policy applies to services that are:

  • Delivered from department owned or managed facilities
  • Delivered by departmental staff
  • Funded by the department and delivered by a non-government organisation
  • Victorian approved NDIS providers.

The policy is provided for information and guidance to services that are:

  • Regulated by the department (including supported residential services) or
  • Commonwealth regulated residential aged care facilities.

Resources to assist with emergency preparedness activities include:

See Related resources for more information.

Vulnerable people in emergencies policy

The Vulnerable people in emergencies policy (Word) integrates emergency preparedness planning with the delivery of funded services.

The policy applies to organisations funded by the department to provide personal care, support and/or case management services to clients living in the community within the 64 municipal council areas wholly or partly covered by the Country Fire Authority districts.

The policy also outlines funded services and municipal councils’ roles in screening and maintaining information on a vulnerable persons register. The register is specifically for people who require support from authorities to evacuate in the event of an emergency.

See Related resources for more information.

Promoting financial resilience to emergencies through home and contents insurance strategy

The Promoting financial resilience to emergencies through home and contents insurance strategy (PDF) supports the Victorian community to understand the importance of home and contents insurance as a key pillar of their financial resilience and emergency preparedness.

It also support Victorians to build the knowledge and skills necessary to make informed decisions relating to their financial resilience and emergency preparedness.

Insure it. It’s worth it toolkit

We partnered with Good Shepherd Microfinance to develop the Insure it. It’s worth it toolkit to help financially prepare individuals and families if things go wrong.

This toolkit provides practical information and advice about the importance of home and contents insurance to reduce emergency-related financial risk and promote effective recovery.

The toolkit uses a simple approach to encourage you to check your financial readiness, understand the financial effects of a disaster and to start a conversation about financial wellbeing.

The toolkit is available from the Insure it website. You can also order hard copies of the toolkit or download it from Good Shepherd Microfinance website.