Family and parenting support

Family and early parenting services provide a range of support programs for children from 0 to 17 years, and their families.

Child and Family services

The Child and Family Services Program (including Child FIRST) is delivered by registered community service organisations across Victoria. The policy and program guidelines support the planning and delivery of quality services across the integrated child and family services system.

Making a referral to Child FIRST or Child Protection

Professional people involved with vulnerable children and young people aged 0 to 17 years and their families, including families with an unborn child, may at times consider referring a concern to either the Child FIRST intake service or Child Protection.

Child FIRST, as the access point for family services, is progressively transitioning to The Orange Door.

What is The Orange Door?

The Orange Door is the new access point for women, children and young people who are experiencing family violence or families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported.

For more information, visit The Orange Door website

Early parenting services

Early Parenting Services provide support to parents from pregnancy to when their child is 4 years old.

This service includes a range of specialist, counselling and advice services, and may include an intensive education and skills development program.

Cradle to Kinder and Aboriginal Cradle to Kinder program

The Cradle to Kinder and Aboriginal Cradle to Kinder program is an intensive ante and post-natal support service to provide longer term, intensive family support for vulnerable young mothers (aged up to 25 years of age) and their families. The service commences in pregnancy and continues until the child reaches 4 years old.

For more information, see Cradle to Kinder and Aboriginal Cradle to Kinder program on our Services site.

See also in Related resources the Cradle to kinder evaluation summary and the Victorian cradle to kinder and Aboriginal cradle to kinder practice guide.