Independent review themes report April 2018 to September 2018

The purpose of the independent review bodies (IRB) themes report is to capture a high level overview of key themes arising from independent reviews.
This report relates to audits/surveys/reviews (reviews) undertaken by the Department of Health and Human Services (department) endorsed IRBs against the department’s Human Services Standards (incorporating the four service delivery standards and governance and management standards) .
Data for this report was collated from a survey completed by each of the eight department endorsed IRBs and focuses on themes rather than specific incidences.
There are approximately 650 service providers that are required to undertake an independent review.
A certification/accreditation review is undertaken every three years and a surveillance/mid cycle review is undertaken every 12 or 18 months, depending on the governance and management standards chosen.
Survey data is collected and published twice a year. This third IRB themes report is for the period
1 April 2018 to 30 September 2018.