Multiple and Complex Needs Initiative

The Multiple and Complex Needs Initiative (MACNI) is a time-limited specialist service for people 16 years and older, who have been identified as having multiple and complex needs. This includes people with combinations of:

  • Mental illness
  • Substance abuse issues
  • Intellectual impairment
  • Acquired brain injury 
  • Forensic issues.

Often these individuals pose a risk to themselves and to the community.

MACNI's primary purpose is to facilitate better coordination of supports and services to people with complex needs, deliver holistic care and prevent further escalation of need.  Participation in MACNI is voluntary.

MACNI is underpinned by the Human Services (Complex Needs) Act 2009. See the Victorian Legislation and Parliamentary Documents website for more information on the Act

MACNI is a shared service across the Department of Health and Human Services (DHHS) in partnership with the Department of Justice and Regulation and is managed by us.

MACNI Service provision framework

The Multiple and Complex Needs Initiative (MACNI) Service provision framework December 2016 provides practice guidance to ensure the consistent and high quality delivery of the MACNI services across Victoria.

These guidelines are effective from 1 December 2016 and will be reviewed at least annually to reflect continuous improvement developments in the MACNI program.

Further information

Contact a Department of Health and Human Services MACNI coordinator in your local area.  See the Locations of DHHS office in Victoria page for contact details.