Registration requirements for community services

A service provider that holds a service agreement with us to deliver community-based child and family services and out-of-home care are required to apply for registration as a community service under the Children, Youth and Families Act 2005.

In most cases, this will be stipulated as a condition of funding.

Service providers that apply for initial registration under the Children, Youth and Families Act 2005 must demonstrate their capacity to comply with the Human Services Standards (gazetted as Department of Health and Human Services Standards). This is done through our online self-assessment tool. They must also undertake an independent review within 12 months of registration.

Registered service providers are required to demonstrate compliance with the standards at the time of renewal of registration.

Note: A self-assessment and independent review within 12 months of registration is not required where a service provider, with our approval, is exempt from an independent review or accreditation against the standards that has already been achieved.

Register of community services

Section 54 of the Act requires us to keep and make publicly available a register of community services.

The register is a list of department funded organisations that deliver community-based child, family and out-of-home care services. The details required to be kept on the register include:

  • The name
  • Address
  • Contact details of the community service
  • Category of registration.

The current register of community service providers was updated in July 2019.

The registration policy (updated October 2018) found in the following related resources, provides important legislative and policy requirements for community services.